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TERMS AND CONDITIONS

Payment

Payment in full, by personal check or money order, in U.S. dollars, should accompany your order. We deposit checks when we receive orders since we also remove ordered plants from our inventory at that time. In the future, we expect to accept credit card orders. In the meantime, please print and use our mail order form.

Availability and Substitutes

Some varieties are in short supply and sell out early. If you will allow us to substitute, please indicate this on your order blank in the space provided. We will do our best to select varieties equal to or better than the ones you have chosen. Orders will be filled on a first come first served basis. We reserve the right to cancel orders or to limit quantities and refund your money if sufficient product is unavailable to fill your order.

Guarantee

We guarantee our plants are true to name and in good condition when shipped. However, the health and growth of plants depends upon soil conditions, care, and other factors beyond our control, so we can not assure they will grow well for you. We include complete and detailed growing instructions with each order. If you have unusual growing conditions, please consult us first before ordering so we can attempt to provide plants that will perform best for your location.

Shipping

We ship bareroot peonies from early to late fall. Currently, we ship to United States destinations only by USPS Priority Mail or UPS with costs indicated on our mail order form. For Alaska, please add $10.00. You must provide a street address as UPS will not deliver to a post office box.

Special Note: Local customers indicating they would like to pickup their orders will be called several days prior to product digging and be given a date and time(s) to pickup their orders. (Anticipate August and September for fern leaf peonies, and September, October, November for other peonies.) NOT RESPONSIBLE FOR ORDERS NOT PICKED UP PROMPTLY.

Download order form here.

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